Job Title Service Representative
Position Description

Eremea Home Care Services is a nationally accredited home care provider that has been operating since 2002.  We deliver in-home support services allowing our clients to remain in their home as independently as possible, while offering choice, flexibility and control.

Eremea Home Care Services strive to provide quality services which is embodied by our continuous growth in the home care industry.

The Opportunity

Eremea Home Care Services is offering an excellent opportunity to enter the Health/Business world and start an exciting and rewarding career. We also offer the option of gaining transferable skills and attain a Certificate III in Health Administration by full-time Health Administration traineeship.

If you are motivated to develop your skills through the combination of on-the-job experience in a supportive team environment, and optional formal training with a nationally-recognised qualification in Health Administration, this could be the opportunity you have been looking for.

About the Role

  • Coordinating Client visits and assisting with service plans
  •          Providing relevant and timely feedback to our Operations Manager, Clinical and Coordination Team Members relating to client issues, external provider issues or any other issues which may impact on programs or client care
  •          Work as part of our outgoing scheduling and administration team
  • Set up new clients in scheduling system and roster the delivery of on-going care
  • Day to day management of administrative duties
  • Monitor care worker alerts
  • Establish & develop excellent working relationships with clients, our direct care employees and all other stakeholders
  • Provide support to direct care employees to promote ongoing development, to develop skills and ensure competence in role requirements
  • Out of hours work will be required on a rotational basis to ensure a flexible response to client needs, includes after-hours phone service

To be considered for this position you must have:

  • A genuine interest and passion for working in a health / business administration role
  • Demonstrated ability to work in a team environment
  • Commitment to full term of the traineeship and study requirements (12 months if option chosen)
  • Excellent verbal and written communication and interpersonal skills
  • Sound Microsoft Office competency
  • Strong ability to plan work and effective time management
  • Willing to show initiative while still be open to and following work instructions
  • Be passionate and dedicated to excellent customer support services
  • Have a current National Police Check and NSW Working with Children Check

To apply - Please apply through this site. You will need to attach a copy of your current resume and cover letter outlining your suitability for this position.