Careers and Training

Careers

We pride ourselves on providing the best possible care to our clients and if you do too, we would love to hear from you.

We are always on the lookout for caring, empathetic and passionate individuals to join the Eremea team.

For further information please feel free to call us on 1300 118 880 or alternatively fill out the contact form below.

Eremea Home Care Services is a home care agency that has been operating since 2002 providing people with in-home support services and personal care allowing them to remain at home as independently as possible offering choice, flexibility and control.

Eremea Home Care Services strive to provide a quality service which is indicated by our growth in the home care industry.

Eremea’s mission is we provide support and care to enhance a person’s health and well-being through innovative tailored solutions offering help to the elderly who wish to remain in their own homes, children and adults with disabilities and special needs, individuals recovering from an illness or an accident as well as a broad range of domestic that need tending to.

Your work at Eremea Home Care Services as a support worker will involve duties such as light domestic assistance, personal care, transportation, in-home & outing respite, social support.

For this particular role we are looking for Bilingual support workers who want to make a difference in elderly people’s everyday life and well-being. We are looking for care workers for a casual position that are able to work in the Inner West, Eastern Suburbs and St George areas.

What you must have:

– Current first aid and CPR certificate

– Current criminal record check certificate (police check)

– Current working with children’s check certificate (for paid roles)

– Completed NDIS Orientation Module

– NSW Drivers Licence

– Your own reliable vehicle with comprehensive insurance.

– A smartphone

– Manual Handling Training completed within the last 12 months

– Bilingual

Ideally, you will have:

– Minimum of Cert III in Aged Care or Community Services

– Experience with personal care and manual handling procedures

– Flexibility with availability

– High care needs experience

– Self-motivated

– Organised

– Bilingual

Apply Now
Eremea Home Care Services is an approved home care provider that has been operating since 2002 providing people with in-home support services allowing them to remain in their home as independently as possible offering choice, flexibility and control.

Eremea Home Care Services strive to provide a quality service which is indicated by our growth in the home care industry.

The Opportunity

Eremea Home Care Services is offering an excellent opportunity to gain entry into the Health/Business world and start an exciting and rewarding career. You will gain transferable skills and a Certificate III in Business Administration during a full-time Customer Engagement traineeship.

If you are motivated to develop your skills through the combination of on-the-job experience in a supportive team environment, and formal training with a nationally-recognised qualification in Business Administration, this could be the opportunity you have been looking for.

The successful applicant will have a desire and passion for this professional field and a commitment to undertake further studies; with full support and encouragement to develop skills to launch your career forward and gain practical experience in a well-established administrative support environment.

This role is responsible for:

  • Working as part of our administration team, across our home and community Clients
  • Create a positive relationship in all interactions maintaining a professional and friendly manner and ensuring client satisfaction as a priority.
  • Provide timely, accurate, effective and high-quality customer service consistent with the business standards
  • Delivering great customer experiences through the use of online technology
  • Promoting the use of technology to customers
  • identifying and assisting with digital queries.
  • Liaison with roster coordinators, case advisors/managers, accounts and any relevant external parties
  • Receiving referrals and assessment of Clients care needs
  • Setting up new clients
  • Day to day management of administrative duties
  • Establishing & developing excellent working relationships with clients, our direct care employees and all stakeholders
  • Out of hours work may be required on a rotational basis to ensure a flexible response to client needs and after-hours phone service

To be considered for this position you must have:

  • A genuine interest and passion for working in a health / business administration role
  • Demonstrated ability to work in a team environment
  • Commitment to the full term of the traineeship and study requirements (12 months)
  • Excellent verbal and written communication and interpersonal skills
  • Experience using technology (computers/telephones/software packages)
  • Sound Microsoft Office competency
  • Strong ability to plan work and effective time management
  • Willing to show initiative while still be open to and following work instructions
  • Ability to work Monday to Friday and to be flexible with your working hours
  • Ability to multitask with strong attention to detail while keeping calm and focused
  • Be passionate and dedicated to excellent customer support services
  • Have a current National Police Check and NSW working with children check
  • Completed the NDIS worker orientation module,
Apply Now

What you will do as a Service Coordinator:

  • Service development: ongoing consumer assessment and development & review of care plans in consultation with clients and key stakeholders.
  • Manage Relationships: Liaison with roster coordinators, case advisers/managers, accounts and any relevant external parties
  • Client Engagement: Receiving referrals and assessment of clients care needs
  • Service Coordination: Coordinate the provision of quality person-centred care according to the client’s needs, service/ care plans, funding available, and relevant policies and procedures
  • Worker Support: Provide support to direct care employees to promote ongoing development, to develop skills and ensure competence in role requirements
  • Be Flexible: as a client-directed service at times you will need to respond. Out of hours work may be required on a rotational basis to ensure a flexible response to client needs and after-hours phone service
  • Be a team member: Actively engage in workplace activities that are designed to improve the work environment and service to clients.
  • Be accountable: Work within the culture and policy framework of the business utilising all enterprise systems to deliver ‘best’ client outcomes.

What will tick our boxes?

• Excellent customer service skills with exceptional verbal and written communication skills

• Ability to multitask with strong attention to detail while keeping calm and focused

•  Be passionate and dedicated to excellent customer support services

•  Self-motivated and organised

•  Excellent time management skills

•  Case Management/ Co-ordination experience within either aged carer or disability

•   Experience using CRM, billing, scheduling systems

•   NSW Working with Children Check (Required)

•   NSW Criminal Record Check (Required)

•   NSW Drivers Licence (Required)

What will surprise us?

• Diploma

• Bilingual

Apply Now

Training

We offer training for all Eremea staff, which is practical, rewarding and satisfying. Our trainers and assessors are qualified, skilled, supportive and experienced.

Training offered:

Certificate IV in Aged Care
Certificate III in Aged Care
Certificate III in Home & Community Care
Certificate III & IV Disability

These certificates and diploma courses are nationally recognised and are offered to Eremea staff and to other organisations or individuals, at a competitive rate. These courses are also under the government approved traineeship scheme.