Multicultural Home Care Services

At Eremea we provide carers and helpers who communicate with the care recipient and family members in their own language, in their own home.

Eremea makes life better for the people we care for, whilst bringing peace of mind and support to everyone involved.  Our point of difference is that our caregivers are bilingual, diverse and culturally aware. The Eremea team are dedicated professionals who excel in patient care and work to keep our customers in their own homes, rather than residential care or hospitals.

We speak your language while caring for you, in your home.

Our Services are available:

24 hours a day

7 days a week

365 days a year

Start a conversation – We’re here to help

Phone 1300 118 880
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New to In-Home Care?

Looking for in home care for yourself, family member or friend but unsure where to start? Well, look no further, we’ve answered all your questions here.

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Government Home Care Packages

The Government offers subsidies for home care services. Eremea is a Government approved Home Care Packages provider and very experienced in helping people navigate the My Aged Care application process.

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Switching Home Care providers is simple

You can transfer your current care package to Eremea immediately with no fuss or hassle and it’s highly likely you’ll receive a greater level of service with us for the same funding level.

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We speak your language

Our multi-cultural group of carers understand specific cultural needs and languages and conduct themselves with professionalism, compassion and integrity.

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Our services

We are Sydney’s premier multicultural in home care provider with a wide range of services – from full time care to once a week pet maintenance.

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Are you a private paying client?

If you are self funded we can provide our services immediately – no waiting and no ACAT assessments. We’ll also help you apply for Government funding at a later date.

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It’s very comforting to know that my parents are in such safe and caring hands.

Lily, Dulwich Hill

The whole family had to learn to deal with dementia and we really appreciate knowing your staff is helping us manage much better than we thought we ever could.

Vasila, Revesby

Dear Steve and Eremea Staff, From the depths of our hearts we thank you for all the loving care Angelia and Claire gave our mum.

Stella and Family

I was so happy to see my Mum always well taken care of with respect and affection. It makes me feel less guilty knowing I have someone else looking after her for me.

Renya, Burwood

Thank you so much for coordination my dads Home Care  Package. You have been efficient, helpful, prompt, empathic and made the whole process easier. You worked hard and beyond my expectation. I have very much enjoyed working with you. Thank you.

Paula
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FAQ’s

How much does the service cost?

Each patient has a unique set of care needs and therefore the exact cost of care must be determined after an initial free in-home care consultation with one of our case managers. We can tell you, however, that our rates are competitive. Please give us a call or simply contact us online and one of our client care managers will contact you soon to discuss our services.

Can I meet the caregiver in advance?

Part of our service is being able to match the right caregiver with the personality of your loved one. We cover this topic during the initial interview so we can get a head start on selecting the right caregiver. We are very good at building relationships and organise “meet and greets” to ensure you are placed with a support worker you are comfortable with.

What if my caregiver is sick or goes on holidays?

We have a continuous supply of excellent, caring caregivers that are ready on a moments notice in case of sickness or emergency. We certainly receive advanced notice of any holiday requests, so that is not usually an issue.

How long does it take to get a caregiver?

That depends on your schedule. We will meet with you for an initial interview to assess your needs. After we fully understand what you are looking for, we can place a caregiver within a very short period of time (usually 48hrs or less). We are continuously interviewing, qualifying, and training caregivers to be sure we can meet your particular needs.

How do you select your Support Workers?

Eremea prides itself on having the finest quality of compassionate staff. At Eremea, we understand that our distinguished clientele require only the best quality of care for their loved ones and we guarantee each client that we will meet that expectation. Only those caregivers who are a precise fit for the detailed Eremea employee requirements and company culture are hired. All of our caregivers are carefully interviewed, screened, and background checked prior to becoming part of the Eremea family.

Attention is given to the overall personality of the caregiver during the hiring process. Only those caregivers with that special “soft touch” sensitive type of personality are considered for hiring.

Who needs in-Home care?

People who live alone and need additional help with their daily living activities and want to stay at home rather than being institutionalised or live with relatives. In other cases, it could be people whose family caregiver needs a respite or time off from their care giving responsibilities.

In what areas are your services available?

Our main service focus is Sydney.